Automotive Service Advisor
Danny's Automotive Servicenter Danny's Automotive Servicenter Henniker, NH Henniker, NH Full-time Full-time $50,000 - $70,000 a year $50,000 - $70,000 a year Danny's Service Center in Henniker, NH is hiring an Automotive Service Advisor to assist in providing our client base a superior customer service experience each time they come into the shop.
You must have prior service advisor experience, a willingness to learn, positive attitude and be able to work in a team of focused professionals.
At Danny's, we are dedicated to amazing customer service while providing professional automotive repair, diagnostics and maintenance services.
We are looking for a seasoned Service Advisor to assist our customer service team with the daily workflow of our high- volume shop.
We are committed to training and promoting from within and this position is the path for growth and career opportunities in our ever-expanding business.
Danny's is one of three sister shops working together in the Central NH region, we are a growing company with over 12 years of year over year growth and plans to continue on.
Come grow with us! Duties:
- Greeting customers as they arrive at the shop and setting the tone of an upbeat and friendly experience.
- Listen to customer concerns and accurately assess their vehicle's needs - Provide recommendations for necessary repairs or maintenance services - Prepare accurate cost estimates for repairs and services - Schedule appointments and manage the service department's workflow - Communicate with technicians to ensure timely completion of repairs - Keep customers informed of the status of their vehicle and any additional repairs needed - Process payments and handle cash transactions - Maintain accurate records of customer interactions and service history
Experience:
- Previous experience as a Service Advisor or in a similar role preferred - Knowledge of automotive repair and maintenance services, including shocks, struts, tire service, suspension, transmission, alignment, and brake repair.
- Strong communication and interpersonal skills to effectively interact with customers and technicians - Excellent problem-solving abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient computer skills to input and retrieve customer information
Qualifications:
- General automotive knowledge - Excellent customer service disposition - Ability to work within a team - Ability to work Monday through Friday from 7:
30am to 4:
00pm - Valid driver's license
Benefits:
- Monday through Friday schedule, no weekends, no holidays - Attainable weekly sales bonus - Fully paid health, dental and vision insurance - Matching IRA - Paid vacation -An upbeat and positive work environment - Parts at cost and labor discount Job Type:
Full-time Pay:
$50,000.
00 - $70,000.
00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday No weekends Shift:
8 hour shift License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
You must have prior service advisor experience, a willingness to learn, positive attitude and be able to work in a team of focused professionals.
At Danny's, we are dedicated to amazing customer service while providing professional automotive repair, diagnostics and maintenance services.
We are looking for a seasoned Service Advisor to assist our customer service team with the daily workflow of our high- volume shop.
We are committed to training and promoting from within and this position is the path for growth and career opportunities in our ever-expanding business.
Danny's is one of three sister shops working together in the Central NH region, we are a growing company with over 12 years of year over year growth and plans to continue on.
Come grow with us! Duties:
- Greeting customers as they arrive at the shop and setting the tone of an upbeat and friendly experience.
- Listen to customer concerns and accurately assess their vehicle's needs - Provide recommendations for necessary repairs or maintenance services - Prepare accurate cost estimates for repairs and services - Schedule appointments and manage the service department's workflow - Communicate with technicians to ensure timely completion of repairs - Keep customers informed of the status of their vehicle and any additional repairs needed - Process payments and handle cash transactions - Maintain accurate records of customer interactions and service history
Experience:
- Previous experience as a Service Advisor or in a similar role preferred - Knowledge of automotive repair and maintenance services, including shocks, struts, tire service, suspension, transmission, alignment, and brake repair.
- Strong communication and interpersonal skills to effectively interact with customers and technicians - Excellent problem-solving abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient computer skills to input and retrieve customer information
Qualifications:
- General automotive knowledge - Excellent customer service disposition - Ability to work within a team - Ability to work Monday through Friday from 7:
30am to 4:
00pm - Valid driver's license
Benefits:
- Monday through Friday schedule, no weekends, no holidays - Attainable weekly sales bonus - Fully paid health, dental and vision insurance - Matching IRA - Paid vacation -An upbeat and positive work environment - Parts at cost and labor discount Job Type:
Full-time Pay:
$50,000.
00 - $70,000.
00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday No weekends Shift:
8 hour shift License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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